Enterprise Network Engineer II

Responsibilities

• Under limited supervision, plan, design, implement, and maintain the university's enterprise network and telecommunications systems to meet performance objectives and service level agreements:
• Design and support campus wireless networks, including access points, controllers, SSIDs, and RF settings.
• Troubleshoot wireless issues such as interference, roaming, authentication, and client performance.
• Establish and maintain effective relationships with ET and unit representatives to understand end-user network and telecommunications needs across classrooms, research labs, and university auxiliary venues:
• Work with ET and campus units to understand wireless and network needs in classrooms, labs, housing, and event spaces.
• Coordinate surveys, maintenance, and deployments to improve service with minimal disruption.
• Assist with the evaluation of new network technologies, proof-of-concept initiatives, process standardization, and configuration automation:
• Test new network and wireless technologies, including Wi-Fi platforms and management tools.
• Help standardize configurations and automate routine network tasks.
• Raise visibility of issues and collaborate with the extended team on automation processes, fault detection, standardized operations, and lifecycle management:
• Use monitoring and reporting tools to identify network and wireless issues.
• Support upgrades, recurring issue tracking, and lifecycle planning for network infrastructure.
• Provide escalation support for network design, troubleshooting, and after-hours on-call activities:
• Provide escalation support for network and wireless outages, design issues, and complex troubleshooting.
• Assist with after-hours support, maintenance work, and incident response as needed.
• Driving university-owned vehicles to job sites is required for this position. Maintain acceptable driver rating as established in Policy UTS157.
• Perform other related functions as assigned.
• Required Qualifications
• U.S. Citi

Benefits

Additional Information

Job Posting Title: Enterprise Network Engineer II ---- Hiring Department: Enterprise Technology - Infrastructure ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Flexible work arrangements are available for this position within the Austin Metro area. This position is not fully remote and will require up to 3 days a week in the office. This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined benefit retirement plan) Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Training and conference opportunities Tuition assistance Athletic ticket discounts Access to UT Austin's libraries and museums Free rides on all UT Shuttle and Capital metro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose This position expands the University's Wi-Fi team to better support a wireless-first campus and the ongoing delivery of enterprise wireless services across academic, research, residential, and administrative environments. The Enterprise Network Engineer II will plan, design, implement, maintain, and optimize campus wireless infrastructure; support RF coverage and capacity improvements; troubleshoot and remediate wireless issues; contribute to monitoring, lifecycle management, and operational standardization; and partner with ET and campus stakeholders to deliver reliable, scalable, and high-performing wireless connectivity for end users across the University.

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