Visitor Experience Agent - Digital Light Canvas (Temp)

Requirements

• Minimum 1 year of experience in the hospitality and tourism industry will be an advantage.
• Other Prerequisites
• Excellent guest relations and communication skills.
• Keen to work in the Attractions industry, with a passion for learning and people engagement.
• Candidates must have a fair command of spoken and written English.
• Motivated with high energy, and able to appreciate a dynamic, fast-paced environment.
• Able to apply good judgment and discretion while maintaining a calm demeanor in high volume or stressful situations.
• Enjoy working with people of all ages.
• Well-groomed and professional disposition.
• A team player who is organized and can work with minimum supervision.
• Able to speak in front of groups.

Benefits

Additional Information

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities - Provide excellent Visitor Experience and ensure the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas). - Engage visitors in a positive and professional manner while proactively promoting the various Attractions. - Proactively working in (but not exclusive to) the main admissions and all public areas of the various Attractions as deployed. - Assist visitors with enquiries and where applicable directing them to the appropriate source of information. - Provide guidance to all casual staff in visitor engagement and operations. - Adhere to all Standard Operating Procedures (SOP) and Service Quality Review Standards (SQR) of the Attractions. - To be equipped with good product knowledge of all offerings available to visitors. - When deployed at the museum, ensure that artifacts are safeguarded. - To maintain a high standard of cleanliness at all workstations, whilst complying with all health and safety standards. - Project a professional presence, both verbally and in appearance, always. - Perform shift duties responsibly and is accountable to the Assistant Manager/Manager for the smooth running of the day-to-day shift operations and any other duties assigned. - Handle attractions bookings, tickets sales and events. Job Requirements Education & Certification - Secondary education preferred.

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