Development Associate, Annual Giving

Responsibilities

• Performs other duties as assigned - 5%.
• Key Competencies:
• Analytical Thinking - Applies structured analysis to manage, validate, and interpret donor and operational data, ensuring accuracy, identifying trends or issues, and improving processes that support effective fundraising and stewardship activities.
• Interpersonal Communications & Collaboration - Communicates clearly and professionally with donors and collaborates effectively across teams to manage relationships, resolve inquiries, and support coordinated fundraising and stewardship efforts.
• Organization/Attention-To-Detail/Time Management - Ensures all facets of program execution are well-managed, accurate, and completed according to standard operating procedures. Remains flexible and adaptable to shifting priorities and project timelines.
• Reliability & Follow-Through/Initiative - Complete assigned work on time and according to expectations, takes responsibility for troubleshooting and resolving potential challenges, and communicates outcomes and results with colleagues.
• Stakeholder Engagement - Represents WWF in conversation and correspondence with donors and prospects, projecting a poised, professional demeanor that conveys the organization's reputation and standing as a global conservation leader.
• Project Management - Monitors, updates, and manages projects on behalf of the team, communicates deadlines, and raises concerns if updates to project plans are needed.
• Skills and Abilities
• Bachelor's degree with 2 - 4 years of specific experience in donor relations required.
• Experience using a CRM (Constituent Relationship Management) system required. Familiarity with BlackBaud CRM or similar database systems is preferred.
• Experience using Microsoft Office Suite, project management tools, and other workplace software, including the ability to manipulate, analyze, and interpret data exported from these programs, is

Benefits

Additional Information

Major Function The Development Associate, Annual Giving will support WWF's Partners in Conservation and Leadership Partner mid-level donor programs, which includes a hybrid of mass-market communications and managed donor relationships. Reporting to the Director, Annual Giving, the Development Associate will support the team's comprehensive fundraising and stewardship efforts, including donor correspondence activities frequent donor inquiry routing and resolution, and direct response mail and email communications. This position will be part of a dynamic team of development professionals and manage a stewardship portfolio of donors. The Development Associate will also develop and maintain CRM (Constituent Relationship Management) database processes, assist with budgeting and financial accountability, and will act as a liaison to other teams within the department and the organization. In addition to a passion for WWF's mission, the position requires exceptional communication, customer service and project management skills, and the ability to interact professionally with donors and other stakeholders.

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