Customer Service Associate - L1 (Order Management)
External
Boschgroup · Taguig, PhilippinesPrepare for this interview
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About the role
Follow up customer calls Respond to customer's email inquiries in a timely manner Process orders, forms, and claims Provide product and service information to customers Manage and update customer databases Data processing and maintaining accurate Customer and Material Master Data Management of B2B system updates and processing uploads Research required information using available resources Manage and resolve customer complaints 1 year of customer service associate experience Excellent in speaking and writing (English) Attention to details and accuracy Good interpersonal skills & ability to work with diverse environment Team Player Amenable to work in a morning shift Present a positive attitude & accept constructive feedback Client oriented Knowledge in SAP system is a plus Basic to advance MS application skills (Excel, Word, Outlook) Amenable to work onsite and to start asap Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
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