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Team Leader, Technical Account Management

External
Adlook logoAdlook · Warsaw, Poland
Full-timeHybrid3w ago
Leadership
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About the role

We are looking for a Technical Account Management Team Leader to lead a Warsaw-based TAM team supporting clients across CEE markets and one large strategic EMEA client. This is a hands-on regional team leadership role focused on people leadership, day-to-day operational coordination, technical campaign support, and delivery quality. You will help the team stay organized, develop their skills, manage priorities, and provide reliable technical and operational support to internal stakeholders and clients. The role is about leading a regional team, ensuring strong execution, supporting complex cases, and continuously improving how the team works within the broader TAM organization.

Requirements

  • 5+ years of experience in digital advertising, ideally within programmatic advertising, ad tech, campaign management, technical account management, or ad operations
  • 1-2+ years of experience in team leadership, team coordination, mentoring, project ownership, or acting as a senior escalation point
  • Experience working with international clients, multiple markets, or distributed stakeholders
  • Strong understanding of the programmatic advertising ecosystem, including DSPs, RTB, DMPs, tagging, tracking, bidding, optimization, and campaign delivery
  • Hands-on experience with tools such as The Trade Desk, Google DV360, Xandr, Amazon DSP, or other Demand-Side Platforms
  • Experience with campaign troubleshooting, performance analysis, data interpretation, and operational problem-solving
  • Good understanding of data onboarding, audience targeting, first-party and third-party data, hashed emails, MAIDs, and related activation workflows
  • Strong ownership mindset and ability to coordinate priorities across a team
  • Good judgment in assessing urgency, risk, workload, and escalation paths
  • Excellent communication skills, with the ability to explain complex technical topics clearly to technical and non-technical stakeholders
  • Fluency in English and Polish is required

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