Executive Liaison

About the role

We are seeking a highly motivated and experienced Executive Liaison to provide senior-level administrative support. This role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities include managing complex calendars for senior Investment Management (IM) leaders, coordinating meetings and offsites, handling travel arrangements and expense reconciliation, and partnering across the division to ensure effective planning and execution. The ideal candidate is highly organized, collaborative, and proactive in delivering high-quality support. This position is based in Boston or Springfield with a hybrid schedule. The Team The Planning and Enablement Team drives financial stewardship, operational discipline, and execution alignment across Investment Management. A core component of this model is the Administrative Center of Excellence (COE), which serves as a strategic lever to enhance leader effectiveness, scale operations, and drive consistency through centralized administrative, operational, and event support. As part of the Investment Management (IM) Strategy and Governance organization, the team advances Investment Management's strategy by optimizing decision-making, establishing common metrics and processes, and supporting the target operating model. It also leads coordination of strategic initiatives, Investment Compliance, Investment Reporting and Financial Communications, Vendor Oversight, and relationship management for affiliated investment managers. The Impact: This role requires a proactive, self-directed approach to anticipating and meeting the administrative needs of Senior Leadership Team members, operating in close partnership with the Investment Management Administrative Center of Excellence to drive consistency and effectiveness. R esponsibilities will include, but not be limited to the following: Executive calendar and meeting management : own complex calendar strategy by proactively prioritizing and protecting dedicated focus time, coordinating scheduling across multiple time zones, and efficiently resolving conflicts. Maintain a deep understanding of the executive's priorities to make informed decisions on their behalf, including accepting/declining meetings and appropriately reprioritizing requests. Executive communications: Draft, edit, and proofread executive communications (e.g., email, memos, presentations, talking points, excel exhibits) with strong attention to voice, tone, and accuracy. Proactively identify and execute communication needs across the department. Meeting readiness and follow-through: Coordinate recurring operating rhythms (staff meetings, leadership reviews, governance forums). Capture action items as needed. Track follow-ups and ensure closure. Business operations support: Assist with planning cycles and deliverables (e.g., priorities, Demand Capacity metrics, quarterly strategy reviews). Maintain team distribution lists and organizational materials. Support onboarding/offboarding logistics. Travel and expense coordination: Arrange extensive domestic and international travel. Manage detailed itineraries and changes. Prepare and submit expense reports. Ensure compliance with company policies. Coordinate budget items including invoice/vendor management for Corporate Technology teams. Events and offsites: Plan and execute executive meetings, conferences, leadership offsites, and team events (virtual and in-person), including venue/logistics coordination, vendor management, and attendee communications. Interface with the executive support team and/or the Event Planning Team, to coordinate schedules, reserve appropriate conference rooms, catering orders, prepare room and required materials for meetings. Document and information management : Maintain organized digital filing and version control for executive materials. Handle sensitive information with discretion. Apply records and retention guidelines. Process improvement: Identify opportunities to streamline administrative processes and meeting cadences. Leverage technology tools (e.g., Microsoft 365) to improve efficiency and transparency. Office of Enterprise Resilience Coordination: Support business continuity and resilience efforts by assisting with OER planning and preparedness activities, maintaining required documentation, coordinating annual validations and testing, and partnering with stakeholders to ensure readiness, risk awareness, and effective response to business disruptions. The Minimum Qualifications High school diploma (or equivalent diploma) A minimum of 3+ years of related experience with executive administration, office manager, or similar roles The Ideal Qualifications Associate's Degree 5+ years of related experience with senior executive administration, office manager, or sim

Benefits

Additional Information

Executive Liaison Investment Management Planning and Enablement Team Full-Time (Hybrid - Boston, MA or Springfield, MA)

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at massmutual? Share your experience