ERP Mandarin/Cantonese (Malaysia)
External
Sutherland · Kuala Lumpur, MalaysiaPrepare for this interview
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About the role
Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base Identify and relate to various customer needs and scenarios provide customers resolution/consultation with cutting-edge solutions in a friendly, confident, and knowledgeable manner Remain updated in client and industry-led processes, technology applications, utilities, and products Utilize various client-based tools and applications for customer management and servicing Transfer customers to appropriate departments when required Conduct data entry, documentation, and case management Work and partner with others within a team-based environment Achieve and maintain required metrics and goals Requirement: Candidates fluent in Mandarin and Cantonese are preferred as the role requires the candidate to deal with Mandarin and Cantonese-speaking clients. This is the official repository of your referrals for our Mandarin/Cantonese Customer Service Associates for Malaysia!
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Company Intel
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