Business Development Specialist

About the role

Full-time, permanent position. The role is based in the state of Victoria, and the company works remotely. Salary: $115,000 to $130,000 (depending on experience) plus super, and profit share. Application closing date: 13th July 2026 Why this role exists Our customers rely on the risr/ platform to deliver high-stakes and workplace-based assessments that really matter to institutions, professionals, and ultimately patient care. For our software to have the impact it's designed for, customers need to be onboarded smoothly, configured well, and confident using it independently or as part of a managed service. For risr/ to keep delivering that impact, we need to reach the institutions and markets that don't yet know us and turn early interest into long-term partnerships. This role exists to drive that growth: identifying new market opportunities through comprehensive market research and targeted outbound campaigns, and developing and nurturing strong relationships with prospective customers so that leads become lasting partnerships. The role at a glance As a member of the Business Development team, you will be accountable for driving business growth by identifying new market opportunities and converting them into long-term partnerships. You will lead outbound campaigns and market research to find new prospects, build relationships with prospective customers and industry influencers, and own opportunities from first contact through to contract signature. You will work closely with the marketing, technical sales and customer success teams to convert leads into long-term partnerships and ensure a smooth handover once a customer is won. What you'll be doing Finding and winning new business Lead generation: Developing strategies to attract new prospects in both new and current markets, via outbound campaigns, direct outreach and industry events. Market research: Identifying new market opportunities and potential customer groups. Relationship building: Establishing connections with potential customers and industry influencers. Owning opportunities: Using your tenacity to drive conversion of leads through to commercial proposal and contract signature, and being the point of contact for the customer throughout the sales process. Proposal development: Preparing tailored, high-quality commercial proposals for prospective customers, and working with our Technical Sales team to develop competitive bid proposals. Attending industry events: Representing risr/ at conferences, trade shows, and networking events. Collaborating across teams Collaborating with Marketing: Working closely with the risr/ marketing team to develop and lead sales campaigns. Collaborating with the wider sales team: Working with Business Development colleagues to develop and execute sales campaigns and the wider business development strategy. Partnering with our Account and Relationship Management teams to share insights, nurture opportunities, and ensure a smooth transition between opportunity win and customer success. Collaborating with Customer Success colleagues: Ensuring a smooth transition for customers into implementation by documenting and communicating key details, expectations, and nuances about the customer's needs. Teamwork: Building and maintaining close relationships with your colleagues and team to work within a self-managed team. Knowing our platform, products and market Platform knowledge: Maintaining a good understanding of the risr/ platform, its products and key differentiators, and working with the Technical Sales and BA teams to clearly articulate the unique functionality and benefits of our SaaS solutions. Market awareness: Providing insights internally on market needs and trends to inform product development at a high level through appropriate channels. Owning your targets and pipeline New customer acquisition: Accountable for meeting targets related to bringing in suitable new customers from new and existing markets. Revenue growth: Responsible for contributing to risr/ 's overall revenue through new business. Pipeline management: Maintaining an accurate and up-to-date sales pipeline, logging, maintaining and progressing leads and opportunities in our CRM. This is critical to helping our teams succeed and to identifying where to focus energy and resources. Reporting: Providing regular updates on business development activities and outcomes to risr/ using synchronous and asynchronous methods. What success looks like New customers are won from both new and existing markets, contributing measurably to risr/ 's revenue growth. The sales pipeline is accurate, up to date, and provides the team with a clear view of where to focus their energy and resources. Prospective customers experience risr/ as a knowledgeable, trusted partner from first contact through to contract signature. Won opportunities transition smoothly into implementation, with the Customer Success team set up to succeed. Insight from the market flows back into risr/ , in

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