Supervisor

Responsibilities

• Oversee full daily operation of integrated outlet (hair salon + grocery convenience store), arrange staff roster, monitor daily workflow, attendance, hygiene, and service standard.
• Lead a full team including hair stylists, retail staff, cashiers, and cleaners; conduct on-job training, performance review, and resolve internal staff conflicts to retain a stable workforce.
• Manage inventory of hair care products, snacks & daily groceries, conduct regular stock take, arrange replenishment, minimize goods wastage, and control operational cost.
• Handle customer complaints, maintain regular client relationships, improve customer return rate; supervise store environment and service etiquette to guarantee customer satisfaction.
• Reconcile daily cash & sales report, submit financial data to HQ on time, hit monthly sales target, and plan simple in-store promotion activities.
• Consulting with clients on stylistic options for their hair.
• Shampooing, cutting, coloring, and highlighting hair.
• Managing bookings and welcoming clients into the store. Keeping updated on hairstyle trends and styling methods.

Requirements

• Previous experience as a hair stylist or colorist.
• A wide palette of styling and coloring techniques.
• Proficiency with hot irons, curlers, and blow-dryers.
• Excellent interpersonal skills.
• Good verbal communication.
• Physical stamina.
• Strong sense of responsibility, good stress tolerance, capable of multi-tasking, careful and patient with a service mindset.
• Creative mindset and a good eye for design.
• Able to work on weekends and public holidays
• assist senior hairdressers with hair dressing work
• able to start immediately
• Only candidates who meet the company's criteria will receive our interview notifications

Additional Information

Roles & Responsibilities

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