Director, Technical Program Management - Technical Solutions Operations

Responsibilities

• Build capabilities that scale across TS, not point solutions. Build durable, cross-functional capabilities that drive business outcomes across every function in TS. Solve systemic problems with scalable solutions and operating models - not one-off fixes - and hold your team to the same standard.
• Develop the TPM team and raise the bar. Lead a team of senior Technical Program Managers delivering complex, concurrent initiatives across TS. Raise the bar for execution quality, stakeholder management, and accountability - and develop a team that operates independently and owns outcomes.

Requirements

• 10+ years running complex, cross-functional programs at a senior level, with VPs and senior Directors as your primary stakeholders - ideally within a high-growth B2B SaaS go-to-market, customer-facing, or revenue operations organization
• A systems builder with a track record of designing operating models, playbooks, and frameworks that other teams adopted as a reference standard
• Autonomously executive-ready - decisive under ambiguity, composed under pressure, and capable of leading VP-level conversations without preparation coaching
• Experienced applying AI as an operational tool , with a practical point of view on where it creates capability shifts - not just productivity gains
• A developer of senior talent who raises the bar on what great program management looks like and builds teams that operate independently at a high standard
• Outcome-oriented and met

Additional Information

Datadog's Technical Solutions (TS) organization is one of the largest organizations in the company - spanning Sales Engineers, Technical Account Managers, Enterprise Customer Success Managers, Technical Support Engineers, and Solutions Architects who work with prospects and customers across every stage of their journey with Datadog. Technical Solutions Operations (TSO) exists to make that organization faster, smarter, and more scalable. We build the systems, analytics & programs that give TS teams more leverage - and we measure our success by the business outcomes we drive, not the projects we complete. The programs this team runs touch every function in TS, and the operating model you build will define how that scales. We're looking for a Director of Technical Program Management to lead the TSO Program Management team. This role sits at the intersection of strategy and execution: you'll own the programs that shape how TS operates at scale, lead a team of technical program managers, and serve as a peer to the Directors and VPs who run the teams you support. Your counterparts are leaders overseeing hundreds of customer-facing technical professionals, and your role is to successfully interface with each organization with proactive solutions on how your team can help them be more effective. This is a rare opportunity to lead a function where the output isn't a deliverable, it's organizational capability. If you want to build something that compounds across an entire organization, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Datadog? Share your experience