Quality Manager, ISO

About the role

At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! Job Summary: Ensures adherence to international standards, regulatory requirements, internal audit requirements and defined policies and procedures. Principal Responsibilities: Maintains relationship with internal department representatives, customers, suppliers, and/or external certification/regulatory representatives. Manages and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on quality improvement. Develops policies, procedures and methods to check product, material, components and/or operational quality and improve same. Oversees the planning, facilitating and/or execution of internal, customer, supplier or certification audits. Ensures corrective actions specific to non-conformance and audit results are appropriately robust and sustainable to maintain certifications. Trains and mentors employees in continuous improvement techniques and the quality management system. Other duties as assigned. Job Level Specifications: Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams. Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment. Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management. Participates and presents at meetings with internal and external representatives. Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources. Work Experience: Typically 6+ years including 2+ years of supervisory experience Education and Certification(s): Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

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