Broker Facilities Coordinator

About the role

We have a unique opportunity for someone to join a newly established and growing function at QBE , supporting the management and optimisation of our centrally administered broker facilities. You'll be joining at the ground floor , helping to shape how the function evolves - influencing processes, building relationships, and contributing to how facilities deliver commercial value to the business. Working directly with the Broker Facilities Manager and alongside our Partnership Management and Distribution teams, you will play a visible role in driving broker engagement, delivering insight-led decisions, and embedding best practice across a strategically important portfolio. If you're looking for a role where you can take ownership, develop commercially, and grow as the function grows , this is it. Applicants must have the right to work in the UK as visa sponsorship is not available for this role. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role This role blends commercial insight, broker engagement, and operational delivery : Broker engagement & market exposure Support interactions with key broker partners - preparing for meetings, capturing insights, and contributing to broker conversations. Performance insight & analysis Turn data into meaningful insight - identifying trends, tracking performance, and supporting decision-making across the facilities portfolio. Shaping a new function Help define how we manage facilities - improving processes, building tools, and embedding consistency across governance and reporting. Facility lifecycle support Contribute to onboarding and renewals - coordinating inputs, supporting evaluations, and ensuring a smooth internal process. Cross-functional collaboration Act as a key link between underwriting, distribution, and operations - ensuring alignment and driving actions forward. Commercial discipline Support financial tracking and MI to maintain a clear view of performance and value delivery. About You We're looking for someone who is curious, proactive, and commercially minded , with the confidence to step into a visible, evolving role: Experience in insurance, distribution, or a commercial/operational environment Strong analytical mindset - comfortable working with data and drawing insights Confident communicator who can build relationships both internally and with brokers Organised, detail-oriented, and able to manage multiple priorities Proactive and keen to improve processes - not just maintain them Working towards (or interested in) Cert CII / ACII

Benefits

Additional Information

Primary Details Time Type: Full time Worker Type: Employee To support the effective management and optimisation of QBE's centrally administered broker facilities, contributing to the delivery of the function's strategic and commercial objectives. Location: London Type: Permanent, full time Hybrid working

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at qbe? Share your experience