Customer Service Officer (Call Centre) [Kallang Way, $1800 Joining Bonus]
ExternalS$31K/yrFull-timeUnknownToday
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Responsibilities
- Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
- Identify and escalate any carpark issue.
- Provide information to customers for any carparks enquiries like pricing, availability etc
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring of carpark entrance / exit condition via CCTV cameras
- Ad hoc duties assigned by superior and managers
Requirements
- Must be able to perform 12 hours shift duties
- Basic computer knowledge
- Able to multi-tasks and work in an intense environment
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Company Intel
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