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CGS Account Officer

External
Coface logoCoface · Ciudad DE México, Mexico
Full-timeOn-site1mo ago30+ days old, may be filled
ComplianceDocumentation
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Responsibilities

  • 1.- Manage the bonus payment process and ensure accurate recording in the corresponding systems.
  • 2.- Oversee the billing process for CLF (Credit Line Fees) to ensure accuracy and compliance.
  • 3.- Coordinate the issuance of contracts with all areas involved to meet deadlines and quality
  • standards.
  • 4.- Pre-fill KYC (Know Your Customer) forms and perform an initial review of required documentation.
  • 5.- Consolidate and deliver reports requested by Account Managers, ensuring accuracy and timeliness.
  • 6.- Review drafts, documents, and materials prior to issuance or client delivery.
  • 7.- Create new Policy Holder accounts and ensure correct setup in internal systems.
  • 8.- Register new vendors (supplier setup) in accordance with corporate requirements.
  • 9.- Upload Credit Limits (CL) into internal systems with precise and validated information.
  • 10.- Prepare presentations requested by Account Managers or commercial teams.
  • 11.- Generate credit limit reports following established procedures.
  • 12.- Deliver CofaNet training sessions to insured clients to support system usage and understanding.
  • 13.- Support Account Managers with basic client inquiries related to users, requests, and information uploads.

Requirements

  • Preferred
  • Trainee experience or foundational knowledge in Credit Insurance .
  • Required
  • Degree in Economic or Administrative Sciences (or currently completing the degree, if applicable)
  • Basic English fluency (verbal and written)

Benefits

Flexible hybrid work modelCareer development in a global, inclusive environmentOngoing training and learning opportunitiesCompetitive benefits exceeding legal requirementsLocation: Ciudad de México/Mexico City (Hybrid - 2 days onsite, 3 days remoteRemote work optionsFlexible schedulePerformance bonus

Additional Information

Role Overview This role is responsible for ensuring the accurate and efficient execution of key operational and administrative processes, including bonus-payment management, billing verification, contract coordination, account setup, and credit-information handling. The position upholds high standards of quality, compliance, and data integrity. You will provide comprehensive support to Account Managers and commercial teams through timely reporting, document review, client training, and assistance with basic inquiries-contributing to a seamless customer experience and strong commercial performance.

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