Director of Treasury Operations & Cash Management

About the role

The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub's global platform. This leader will own the full lifecycle of treasury operations - from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation - ensuring the organization operates with the highest standards of efficiency, resilience, and scalability. This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHub's growth objectives. Location: Hybrid (3 days in office/2 days remote) - New York, NY

Responsibilities

• Treasury Operational Excellence & Strategy
• Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
• Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
• Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
• Influence and align Finance leadership on treasury priorities, risks, and investment needs
• Cash Management & Liquidity Leadership
• Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
• Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
• Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
• Champion structural improvements to optimize working capital
• Payment Operations & Risk Management
• Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
• Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
• Lead the team's response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention
• Banking Relationships & Account Infrastructure
• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the company's banking infrastructure to align with operational needs and cost efficiency goals- Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the company's banking infrastructure to align with operational needs and cost efficiency goals
• Controls, Compliance & Audit Leadership
• Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
• Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
• Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization
• Technology, Automation & AI-Driven Innovation
• Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
• Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
• Drive the adoption of AI and advanced analytics tools to en

Benefits

Additional Information

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

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