Supervisory IT Program Manager

About the role

This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Service (PDS). The PDS is responsible for comprehensive portfolio management. This primary purpose of the position is to Supervise and manage program management staff, resources and activities for planning, program and project execution, monitoring and evaluation of major VA IT investments and initiatives. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Applicants must meet all requirements when a request is received to fill a vacancy. You may qualify based on your experience as described below: Basic Requirements: 1. Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND 2. Selective Placement Factor: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Hands-on leadership operationalizing Azure Gov as a data platform, including access controls, governance, and auditing in production across multiple lines of business. Demonstrated experience integrating data catalog/governance, policy-based access controls, and query federation/lakehouse tools, notably Collibra, Immuta, and Starburst. Proven record setting product vision, strategy, and roadmap for a federal agency's data platform (not just a reporting/analytics tool), including backlog and release management, customer success motions, and outcome-based OKRs. Experience in cutting edge, early stage AI products and startups, delivering full product strategy for AI offerings (user journey mapping, product positioning, customer segmentation). Past success scoping and scaling new AI products and features, with demonstrable success in customer adoption, in private or public sector context. Experience conducting market research, identifying market gaps, and successfully releasing products on aggressive timelines. AND 3. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: one year of specialized experience at the G-14 level (or private sector equivalent) leading enterprise data/AI platform product management in a large, complex environment, owning vision, strategy, and multi-quarter roadmaps. Delivering platform capabilities from 0?1 pilots to scaled, secure operations and operationalizing data platforms with AI tooling and features. Experience must include discovery, planning, shipping, and operating AI features on the platform (e.g., retrieval/search, feature stores, governed model inference) as productized capabilities with documented adoption. Demonstrated business impact from platform and AI feature delivery (e.g., reduced time-to-data, lower run costs per query/workload, improved reliability/SLO attainment, or accelerated velocity) supported by artifacts and metrics. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that transl

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