AVP, Complex Claims

Responsibilities

• Manage a team of Claims Professionals handling complex claims including NYLL, Construction Defect, and high-exposure litigated general liability claims is required.
• Develop and execute strategies to create and maintain a dynamic and positive work environment and culture that enables staff to develop personally and technically.
• Ensure team members are engaged in an aggressive and thorough investigation, ability to formulate a roadmap in the defense of catastrophic/ high exposure cases and direct and oversee the external defense team.
• Drive and develop the technical acumen of the team, which handles a significant number of complex and high severity matters.
• Ability to synthesize large volumes of information accurately, efficiently, and timely to analyze claim to determine exposure, prepare large loss reports and set appropriate reserves.
• Collaborate with your colleagues to drive best practices and optimal claims outcomes.
• Ensure team members are adequately prepared for the mediation and all other negotiations and trials, where necessary.
• Ensure timely and accurate reserving practices.
• Review, analyze and approve coverage letter. large loss reports and evaluations on claim files.
• Close collaboration with underwriting business partners to advise of trends and significant claims activity.
• Adhere to company procedures and best practice guidelines and prioritize time sensitive issues.
• Frequent interaction and case presentation to senior level executives

Requirements

• Proven track record of managing Claims Professionals handling complex claims including NYLL, Construction Defect, and high-exposure litigated general liability claims is required.
• 8 years experience managing complex claims
• Being in a Coaction office 3 days a week is REQURIED
• Prior management experience of a NYLL claims team is REQUIRED
• Prior experience in handling high exposure large losses preferred
• Ability to work as a team member, take accountability for work product and decisions
• Must possess confidence and be a problem solver with an eye towards creative solutions
• Skillful negotiator
• Effective communication skills a must with an ability to build relationships with our insureds and brokers and partner with our underwriters
• Ability to obtain and maintain required adjuster license within 90 days
• Bachelor's Degree
• JD preferred
• Equal Opportunity Employer
• If your application is selected, you will receive an email directly from the Coaction Recruiting Team at coaction@myworkday.com asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.

Benefits

Additional Information

At Coaction, we're a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. The AVP, Complex Claims will be managing a team of Claims Professionals handling complex cases including NYLL, Construction Defect, claims involving complex coverage issues and high-exposure litigated general liability claims.

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