Communications Lead

About the role

As Communications Lead you'll be owning both the internal and external communications at Aiven. We think that the biggest opportunities around internal communications lie in curating narratives that separate signal from noise and connect our strategy in a meaningful way to the everyday work of our employees. AI has made content production cheap and created a need for communication that is trusted and truly worth someone's time. Externally you'll focus on translating the complexities of a highly technical product into narratives that land with a wider audience and are further amplified by media. To drive this home you'll be partnering with several stakeholders from Marketing, Product, People and Sales organizations. Success in this role comes down to Aiven having a clear, consistent narrative that employees can articulate and earned media can repeat. Internally, people understand how their work connects to where the company is going. Externally, Aiven is showing up in the right conversations and with journalists who know what category we own and why. To achieve this you've built the infrastructure, cadence, agency relationships and measurements that make the results of your work visible. You'll be part of a high-agency strategy team and report to VP Strategy. We are particularly looking for a strong individual contributor instead of a team lead profile.

Responsibilities

• Own and shape Aiven's communications strategy end-to-end, working directly with the CEO, VP Strategy, VP People, VP Marketing and Head of Public Policy
• Own the internal communications cadence: all-hands rhythms, leadership messaging, async content, and change communications that connect strategy to the day-to-day work of 400+ people across many time zones
• Translate Aiven's strategy work into a consistent narrative that lands naturally with technical and non-technical audiences alike
• Partner with Go-to-Market to drive leadership visibility: thought leadership platforms for Aiven's leadership, media positioning, conference presence and written content
• Lead crisis communications, advising leadership on response strategy and managing external messaging under pressure
• Partner with external agencies in different markets together with our GTM team to drive our earned media presence
• Define what good looks like with numbers: set and track meaningful metrics internally (narrative alignment, engagement) and externally (coverage quality, share of voice)

Requirements

• You are an experienced communications professional who does not need a team around themselves to drive big impact
• You have the technical acumen to turn product work into something a journalist actually cares about
• A genuinely good content creator: you excel across the different mediums from writing to video content
• You understand how AI and agents should and should not be used in communications
• You know what world-class category creation and narrative-building looks like, because you've done it
• Amazing! What's next:
• If you think Aiven is the place for you and that our Values align with yours, send us your resume and we'll get in touch!
• Global Benefits:
• Our global benefits are designed to help you thrive and grow, personally and professionally:
• Participate in Aiven's equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.
• How to Recognize and Avoid Employment Scams:
• Equal Opportunities:

Benefits

Additional Information

We're a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.

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