Hardware Program Manager
External
Tsys · Charlotte, NCPrepare for this interview
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About the role
We are hiring a Hardware Delivery Manager to lead execution of complex hardware initiatives in partnership with Hardware Product, Engineering, Operations, and Compliance teams. This role focuses on driving delivery rigor, coordination, and transparency across the hardware lifecycle in an outsourced manufacturing environment. This is an execution-focused role for someone who understands the realities of hardware delivery and can operate effectively within established governance and escalation structures.
Responsibilities
- Hardware Delivery Execution
- Lead delivery planning and execution for assigned hardware programs from concept through launch.
- Partner closely with Hardware Product to translate roadmap intent into executable delivery plans.
- Track schedules, dependencies, risks, and key milestones across engineering, manufacturing, and compliance workstreams.
- Cross-Functional Coordination
- Coordinate across Engineering, Quality, Operations, Supply Chain, and Commercial teams to ensure alignment and execution.
- Facilitate delivery forums, working sessions, and readiness checkpoints.
- Ensure clear documentation, reporting, and visibility of delivery status.
- Manufacturing & Supplier Coordination
- Support delivery execution in an outsourced manufacturing environment, working with Asia-based suppliers and partners.
- Track supplier deliverables, long-lead dependencies, and readiness indicators.
- Escalate risks and issues through established channels with clear data and recommendations.
- Risk & Escalation Support
- Identify delivery, supply chain, and compliance risks early.
- Prepare escalation materials for leadership reviews, including options and mitigation paths.
- Support recovery planning in the event of supplier, schedule, or readiness issues.
Requirements
- Required Experience
- 7-9 years of experience in program management or delivery roles, with exposure to hardware initiatives.
- Experience supporting hardware development and launch in outsourced manufacturing environments.
- Familiarity with regulated environments (payments, enterprise hardware, or compliance-driven products).
- Strong organizational, communication, and dependency-management skills.
- Desired Attributes
- Execution-oriented with attention to detail.
- Comfortable operating in ambiguity with guidance and structure.
- Effective communicator across technical and non-technical stakeholders.
- Growth-minded and interested in expanding hardware delivery expertise over time.
Benefits
Additional Information
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
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