Sales Operations Specialist

About the role

The Sales Operations Specialist is responsible for providing sales support for branch and sales teams. Develop and implement processes for deployment and adoption of digital tools to increase sales productivity and customer ease of doing business.

Responsibilities

• Optimize the sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes
• Lead the implementation of the strategic initiatives to improve operational efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery
• Collaborate with sales, marketing, supply chain, and finance teams to align sales operations with overall business objectives
• Evaluate, implement, and optimize sales technology tools and systems, such as CRM Software, sales automation tools, and analytics platforms
• Complete data analysis to identify trends, make informed decisions, improve processes and support sales teams' initiatives using business tools
• Support sales teams with training and documentation
• Maintain sales process policies, procedures, and best practices
• Lead the process standard for new local initiative
• Be responsible for executing standard sales processes in the region while enhancing and adapting them to meet local market needs and challenges
• Assist with order processing and addressing standard customer service requests, while serving as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution
• Other duties as assigned
• Job Duties Disclaimer:

Requirements

• 3+ years of experience in Sales, procurement, and/or operations
• Experience in the electrical distribution industry a plus
• Experience working with CRM systems (e.g., Dynamics) and sales analytic tools
• Experience in project management
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred
• Knowledge, Skills & Abilities
• Knowledge of electrical distribution industry, current market, customers, suppliers, and competitors
• Understanding of the sales process through the lifecycle of an order
• Solid presentation skills
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Ability to prioritize workload and seek process and productivity improvements
• Physical Demands:
• Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
• Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
• Weight and Force Demands:
• Up to 10 pounds - Occasionally - up to 20%
• Working Environment:
• Travels to offsite locations - Occasionally - up to 20%
• Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
• Our Benefits Include:
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within
• Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
• Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without reg

Benefits

Additional Information

We are looking for a Sales Operations Specialist to join our Rexel team in Carrollton, TX!

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Rexel1? Share your experience