Vice President of FInance

About the role

The Vice President of Finance is a hands-on leadership role reporting to the Chief Financial Officer. The VP will be directly involved in the work: building models, reviewing ARR, pressure-testing forecasts, and sitting alongside business leaders to drive decisions. The VP will inherit and lead a team of approximately 7 finance professionals, with the opportunity to continue building that organization as ESO grows. This person will serve as a key strategic partner to ESO's Executive Leadership Team. This role consolidates strategic finance and FP&A leadership into a single seat, covering everything from long-range planning and pricing strategy to ARR analytics, debt management, and exit readiness. The VP will regularly engage with ESO's board, Vista Equity Partners, and lenders, and will be a visible, credible voice for finance across the organization. ESO is a remote-first company, and this role requires someone who knows how to lead with presence and intention across a distributed team and organization, building trust and connection without the benefit of shared physical space. ESO operates in a genuinely complex business environment. Our customer base spans the full spectrum of the market, from small volunteer fire departments to large municipal EMS agencies and health systems, each with distinct economics, buying behaviors, and retention profiles. Our product portfolio is broad, serving multiple segments across software, data, and analytics. And we are actively bringing AI-powered products to market, which means this VP will help build the financial frameworks, P&L structures, and ARR analytics needed to track and manage an emerging and strategically critical new revenue stream. ESO has employees and operations across the US, UK, Czech Republic, Denmark, Costa Rica, India, and Australia, with approximately $200M in revenue. The right candidate has operated in environments of similar complexity and knows what it takes to build finance capability while keeping the trains running.

Responsibilities

• FP&A, Business Partnering & Analytics
• Lead all financial planning, budgeting, and forecasting across ESO, ensuring rigor, accuracy, and connection to business reality.
• Build and lead ESO's Finance Business Partner organization, embedding dedicated finance partners across Sales & Marketing, Operations & Support, and Technology & Product. This means hiring the right people, developing their capabilities, and being in the work alongside them.
• Drive alignment between financial forecasts and corporate strategy, translating business priorities into financial implications.
• Lead revenue forecasting processes across all business units, partnering with Sales, Product, and Strategy teams.
• Build out P&L reporting by business and customer segment, providing leadership with a clear, granular view of where the business makes and loses money across a diverse customer base and broad product portfolio.
• Serve as a hands-on thought partner to functional and business leaders, providing proactive analysis and insight rather than waiting to be asked.
• Deliver timely, accurate, and insightful financial reporting across the organization, driving continuous improvement in data quality and process efficiency.
• Implement and leverage advanced analytics and visualization tools to enhance financial transparency and speed of decision-making.
• Corporate Reporting & Executive Communications
• Own all corporate financial reporting, ensuring materials are accurate, insight-driven, and delivered on time.
• Lead the preparation of Board of Directors decks, partnering closely with the CFO to tell a clear and compelling financial story.
• Drive the monthly operating review (MOR) process, producing materials that give leadership a rigorous view of business performance.
• Lead quarterly business reviews (QBRs), synthesizing financial and operational performance into actionable insights for executive leadership.
• Support company-wide communications including town halls, ensuring the finance narrative is clear, consistent, and accessible across the organization.
• Prepare Vista reporting packages and any ad hoc materials required for investor or sponsor engagement.
• ARR Analytics & SaaS Metrics
• Provide deep analytical insight into the ARR snowball, surfacing trends, risks, and opportunities that inform leadership and Vista reporting.
• Translate SaaS metrics into business implications, connecting ARR performance to pricing strategy, renewal trends, and customer economics a

Benefits

Additional Information

About ESO ESO is a global software company dedicated to improving community health and safety through the power of data. Backed by Vista Equity Partners, ESO serves thousands of customers across emergency medical services, fire departments, and public safety sectors. We are the first responders for the first responders. Our mission is to advance outcomes for all by equipping organizations with intelligent tools that drive better decisions and better results.

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