Director of the Carson Center for Student Success

About the role

As the Director of the Carson Center for Student Success , you will provide strategic leadership, vision, and operational oversight for a comprehensive student success center serving undergraduate business students. You will be responsible for leading an integrated, holistic academic advising model, as well as career development and industry engagement efforts that support student progression, retention, and post-graduation outcomes. You will oversee the overall management and continuous improvement of the Center, actively participate in developing system-wide academic and career advising services that promote student success, and deliver high-impact, student-centered services aligned with the mission and strategic priorities of the Carson College of Business. In this role, you will directly supervise key functional areas, including academic advising, career support programs, and employer and industry relations, and you will report to the Senior Associate Dean for Academic Affairs. You will also serve as a key contributor to the College's student success strategy, championing initiatives that enhance the student experience from recruitment through career placement." Additional Information: This is a full (100 % FTE), permanent position. This position is overtime exempt. Monthly Salary: $8,600 - $10,700 | Commensurate with experience and qualifications In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation . Required Qualifications: Positions require a Bachelor's degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment. Excellent communication, collaboration and relationship-building skills across diverse stakeholders. Demonstrated experience managing professional staff, including supervision of managers or team leads. Experience developing and implementing student success initiatives that improve retention, progression and career outcomes. Understanding of academic advising models, student development theory, and career readiness framework. Demonstrated ability to analyze and use data inform strategy, assess outcomes and drive continuous improvement.

Requirements

• A Master of Arts or Master of Science degree in a related field or an MBA degree.
• Familiarity with other business schools, experience with similar structured academic units.
• Experience overseeing academic and career functions.
• Knowledge of student information systems, advising platforms or career management tools.
• Position Sponsorship Eligibility: Not eligible for work visa sponsorship
• About Department/College/Area/ Campus - business.wsu.edu
• Area/College: Carson College of Business
• Department Name: Carson Center for Student Success
• Location: Pullman, WA
• Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
• Resume
• Cover Letter
• External candidates , upload all documents in the "Application Document" section of your application.
• Current WSU Employees (internal candidates) , before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday . Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.
• Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
• Reference contact information will be requested later in the recru

Benefits

Additional Information

Online applications must be received before 11:59pm on: July 19, 2026 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 1155-NN_ADMINPRO - Director Business Title: Director of the Carson Center for Student Success Employee Type: Admin. Professional Position Details:

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