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Senior Associate University Registrar (Hybrid) - Office of the University Registrar

External
Washington University in St. Louis logoWashington University In St. Louis · Washington University Danforth Campus
Full-timeOn-siteToday
ClassificationComplianceDocumentationLeadership
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Requirements

  • Not Applicable
  • Driver's License:
  • A driver's license is not required for this position.
  • M

Additional Information

Scheduled Hours 37.5 Position Summary The Senior Associate University Registrar is a member of the leadership team in the Office of the University Registrar (OUR), reporting to the University Registrar. They are primarily responsible for leading the functional and technical operations in OUR, overseeing the implementation of academic policies and processes, evaluating office and institutional practices to identify areas for improvement, providing and ensuring daily operations are carried out smoothly and according to best practices. Job Description Primary Duties & Responsibilities: Leadership & Administration Provide strategy and direction for daily operations of the Office of the University Registrar. Act on behalf of the University Registrar in their absence. Supervise associate university registrars for curriculum, records and systems and technology, providing appropriate support and direction for each team while facilitating coordination across units; ensure teams adhere to service models to provide high-quality, responsive engagement with campus constituencies. Foster an office-wide responsive service orientation that supports the academic mission of the university. Collaborate with the associate university registrar for data and analysis and the associate director of academic engagement to ensure the University Registrar is appropriately informed of office operations and emergent issues and consulted as necessary. Monitor process, documentation and training practices to ensure consistency and accuracy across units and recommend improvements. Provide appropriate direction and advice for campus partners such as Athletics, the Center for Career Engagement, Advancement, the Office of the Provost, etc. Academic Affairs Manage the implementation of the academic calendar in Workday. Oversee implementation of new academic programs in campus systems to ensure cross-functional coordination, supporting school and unit goals and institutional guidelines. Advise Workday Student Support Team and OUR team members on academic structure, student and other academic data elements and configuration changes to support university initiatives and external compliance matters. Participate in university-wide academic and administrative policy initiatives, and serve as a primary resource for academic process and policy decisions as a subject matter expert or consultant for campus partners and OUR team members. Lead OUR efforts to incorporate best practices into curriculum management, academic records and registration; guide efforts to incorporate new tools and processes. Operations Provide leadership in OUR engagement with the Workday Student Support Team; ensure subject matter expertise on Workday functionality and OUR use of the system is brought forward in system governance, troubleshooting and campus support and engagement. Serve as primary security contact for the Workday Student Support Team, on behalf of the University Registrar. Collaborate with and support OUR staff and campus partners in system implementations, upgrades and maintenance to ensure alignment with priorities and budgets. Edit and approve policy documentation in the University Bulletin. Engage with Workday Student Maintenance and Support Coordinate with OUR colleagues, Workday Support Team and WashU IT in maintaining system and integrations, i.e. testing and engaging with upgrades and ongoing maintenance. Address support requests from campus partners and students and escalate as necessary in alignment with Workday support delivery model. Maintain Office Standards and Expectations Serve on the Office of the University Registrar management team to support, direct, and guide office operations. Engage in professional development activities and study to improve professional skills and stay current on regulations and best practices. Attend and present at seminars and conferences to develop expertise and a network of colleagues and to represent WashU in St. Louis. Perform other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment Ability to travel to various on and off campus locations Occasional travel to annual conferences Physical Effort Typically working at a desk or table Repetitive wrist, hand or finger movement Equipment Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Bachelor's degree Certifications /Professional Licenses : No specific certification/professional license is required for this position. Work Experience: Leadership In A Higher Education Institution (7 Years)


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