Ciudad de México - Accounting Receivable Agent - Agente Cuentas por Cobrar

Responsibilities

• EXPEDITORS CORE COMPETENCIES
• Exceptional Customer Service
• This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
• Job Execution
• Reliability
• Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
• Collaboration
• Communication
• Culture
• Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Personal Growth and Development
• Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
• AGENT CORE COMPETENCIES
• Timely and Accurate Billing and Accounting
• Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
• Timely and Accurate Data Entry
• Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
• Timely and Accurate Shipment Processing
• Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
• Record receipts in exp.o Accounting system and allocate per the remittance advice, ensuring no receipts are left unallocated at monthend and provide support to the Banking/Treasury team for unidentified receipts.
• Generate and deliver timely Statements, and perform timely reconciliations.
• Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).
• Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting).
• Proactively identify problem accounts and follow up queries via email/telephone to effectively resolve issues through building key relationships with Customers and Internal Staff.
• Produce Exception Reports for the Weekly AR Meeting per company AR Goals (Aging Analysis, No Bad Debt, 100% Collection within Terms, No OCL (Over Credit Limit)) and maintain meeting minutes.
• Prepare the bad debt calculation (Trade AR Allowance) and the bad debt roll forward schedule for the monthly P&L.
• Assist Controller with Credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews).
• Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.
• Support Accounting Department with miscellaneous projects and assignments.
• Promote compliance in diligently following all company policies and regulations

Benefits

Additional Information

SUMMARY DESCRIPTION: Manage Accounts Receivables processes, including receiving, safeguarding, deposit and recording of receipts and assisting in the Credit Management process, ensuring Customers remain within agreed credit and payment terms.

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