Customer Experience Support, Weekends
ExternalPart-timeOn-site1w ago
ClassificationLess
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Responsibilities
- Book loads and enter orders tendered from customers.
- Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
- Monitor freight in transit and customer location requests for appointments
- Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
Requirements
- Minimum Qualification:
- High School Diploma/GED with less than 1 year of working experience
- Preferred Qualification:
- Ability to communicate effectively
- Ability to multitask
- Ability to prioritize
- Ability to quickly learn new systems
- Keyboarding and typing
- Ability to meet or exceed customer needs and expectations and provide excellent service
- Ability to process information with high levels of accuracy
- Schedule:
- Friday & Monday 7AM to 5PM ; Saturday & Sunday 7AM to 7PM
- This position is not eligible for employment-based sponsorship.
Benefits
Education:GED (Required), High School (Required)Work Experience:Clerical/Administrative, Customer Service/Account Manager, Transportation/LogisticsJob Opening ID:00630847 Customer Experience Support, Weekends (Open)Dental insuranceVision insurance401(k)Paid time offPerformance bonusParental leave
Additional Information
Job Title: Customer Experience Support, Weekends Department: Administration, Facilities & Secretarial Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams Job Description:
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