Commercial Content Coordinator

Responsibilities

• Own request intake to ensuring briefs are complete and coordinate feasible timelines with content manager before work begins.
• Maintain the content calendar, track progress, and proactively resolve schedule risks and dependencies.
• Build and support publishing content in our CMS and email tools, including formatting, metadata, and link QA.
• Create and maintain SOPs, checklists, and templates that reduce content errors and improve speed.
• Coordinate reviews and approvals, driving follow-ups and keeping collaborators aligned.

Requirements

• At least 1-3 years experience with content production and coordination for internal and external content publishing.
• An organized, meticulous approach to scheduling and building efficiencies to map, refine, and produce content processes and SOP documentation.
• Key content production skills including: clear and concise written and verbal communication, general copy editing, as well as accuracy and attention to detail for digital text and visual content.
• A growth mindset eager to learn new tools and systems to level up the experience for WPN retailers and content partners.
• Proficiency with content management systems and maintaining a content production calendar.
• Excitement for facilitating tabletop gaming and retail experiences for global brands.
• Practical knowledge of tools and automation platforms for content management and tracking workflows.
• Experience with Smartsheet and/or Confluence project management software plus Contentful and/or Braze content platforms.
• Familiarity with Wizards of the Coast brands including Magic: The Gathering and Dungeons & Dragons and their related in-store play.
• We are an Equal Opportunity / Affirmative Action Employer
• The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
• Compensation and benefits may vary based on location and role.
• Wizards will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you

Additional Information

We take play seriously. We're looking for curious adventurers ready to find their party, fueled by imagination and drive to build what's never been built before. At Hasbro and Wizards of the Coast, you'll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. You'll keep our content engine running on time and with fewer surprises. As a Commercial Content Coordinator on the Wizards Play Network content team, you will own request intake, calendar maintenance, publishing support, and quality checks across Wizards of the Coast brand programs. This is an operations-forward role focused on execution, accuracy, and process improvement. As part of the WPN content team, you will partner closely with the content manager and channel owners to turn requests into clear briefs, feasible timelines, and shippable content. Day to day, you will coordinate reviews and approvals, build and format content in web CMS and email tools, and maintain SOPs and checklists that reduce rework and improve throughput. This role supports go-to market strategy throughout our fast-paced publishing workflow where success is organized, reliable, and scalable global content.

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