Internal Sales Support 3rd Party Repair

Responsibilities

• -Assist in preparing quotes and proposals for clients.
• Maintain accurate records of client interactions, sales activities, and orders in the CRM system (Sales Case Management Tool)
• Coordinate with other departments (e.g., order management, finance,
• engineering and quality) to ensure timely delivery of products and services.
• Prepare orders for handover to the Order Management department
• Ensure customer satisfaction by addressing client issues or concerns promptly.
• Provide administrative support to the Account Managers team when required
• Additional duties from time-to-time as prescribe by Line Manager

Requirements

• Minimum Grade 12 or equivalent tertiary qualification
• Diploma/Degree in Mechanical Engineering or Qualified Trade tested Fitter would be an advantage
• 2 - 3 years' experience within a mechanical environment, sales support, customer service would be an advantage
• Knowledge and experience in gear calculations and manufacturing processes of gear manufacture.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience and exposure CRM systems and sales tools is a plus.
• Attributes:
• Good interpersonal skills
• Must be able to work independently with limited supervision
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to multitask and handle administrative duties in a fast-paced environment.
• Your contact person(s) for this job posting is/are:
• Lebohang Nokoane, Nonhlanhla Mthombeni

Benefits

Additional Information

The Internal Sales is responsible for providing essential support to the sales team by ensuring smooth communication, managing documentation, and handling client inquiries. This role focuses on internal coordination, enabling the sales team to work efficiently and meet their targets.

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Company Intel

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