Logistics Trainee
External
Delivery Hero (singapore) · Afro-asia, SingaporePrepare for this interview
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Responsibilities
- Performance Monitoring & Analytics:
- Assist in tracking daily and weekly performance of delivery partners
- Monitor key KPIs including on-time delivery, failed deliveries, SLA compliance
- Support investigation of service failures and escalation cases
- Prepare performance reports and dashboards for internal review
- 3PL Vendor Operations:
- Support with 3PL rider positioning and ensuring that Riders are hitting target numbers
- Support on Vendor Payments based on contracting and invoicing
- Coordinate with internal teams on operational issues and delivery escalations
- Support in creation and documentation of SOPs to properly manage 3PL vendors
- General Logistics Support:
- Support with project management on cross-functional projects
- Support on day-to-day operational processes to continuously improve on rider processes.
Requirements
- Education
- Currently pursuing a Diploma or Bachelor's Degree in Supply Chain, Logistics, Business, Operations, or a related field
- Deep analytical and problem-solving skills
- Good familiarity with analytical tools (e.g. SQL, Python)
- Must-have deep experience with excel skills with capability of building up excel dashboards
- Detail-oriented with strong organizational skills
- Good communication and stakeholder coordination skills
- Comfortable working in a fast-paced operational environment
- Proactive, reliable, and willing to learn
Benefits
Additional Information
Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description At foodpanda, we believe that our logistics partners are the backbone of our success. We are seeking an analytical 3PL Vendor Management Trainee to be at the heart of our last-mile operations by monitoring vendor performance, tracking operational KPIs, supporting reporting, and coordinating with internal teams and external delivery partners to ensure smooth daily operations.This is a hands-on role suited for someone who is analytical, detail-oriented, and interested in eCommerce, logistics, and supply chain operations.
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