Fully Remote - Travel Customer Support - Entry Level
External
Destinationknot · OHFull-timeRemoteToday
Documentation
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Respond to client inquiries regarding vacation options and travel details
- Assist with booking support for flights, hotels, cruises, and vacation packages
- Provide clear communication before, during, and after travel
- Review reservations for accuracy and completeness
- Maintain organized client records and documentation
- Deliver high-quality customer service with professionalism and care
Requirements
- Strong communication skills (written and verbal)
- Comfortable navigating online systems and booking platforms
- Detail-oriented with solid organizational skills
- Ability to work independently in a remote environment
- Prior customer service experience is helpful but not required
Benefits
Structured onboarding and step-by-step trainingAccess to travel booking tools and supplier resourcesFlexible remote work environmentCollaborative and supportive team cultureWho This Role Is Ideal For:Individuals seeking entry into the travel industryCareer changers exploring a new fieldProfessionals returning to the workforceCandidates looking for a remote, service-focused role
Additional Information
Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries. No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at destinationknot? Share your experience