General Manager - Mixed Home Services

About the role

You'll own the whole thing - P&L, people, operations, customer experience, growth. You'll lead a team of department managers and 100+ field and office employees across all three trades. You report to platform leadership and operate with real autonomy, but within a structure that expects transparency, data-driven decisions, and accountability to plan. This is a hands-on operating role, not a figurehead position. You should be as comfortable reviewing tech scorecards and dispatch efficiency as you are presenting quarterly results to ownership.

Responsibilities

• What you'll be responsible for:
• Full P&L ownership for a ~$30M multi-trade home services business
• Leading and developing department heads across HVAC, Plumbing, and Electrical
• Setting and hitting targets on revenue, margin, customer satisfaction, and technician productivity
• Building and retaining a high-performing team in a competitive labor market for skilled trades
• Running a disciplined operating rhythm - daily huddles, weekly scorecards, monthly reviews
• Identifying and executing on growth opportunities (new revenue streams, capacity expansion, market penetration)
• Partnering with platform leadership on strategic planning, acquisitions integration, and best-practice sharing across the portfolio
• Making smart capital decisions on fleet, equipment, facilities, and technology

Requirements

• You're a multi-trade operator. You don't need to be a licensed plumber, electrician, and HVAC tech - but you need real fluency across trades. You understand that each has different workflows, margins, seasonality, and team cultures, and you know how to lead across all of them.
• You build teams, not just manage them. Your people follow you to the next company. You develop managers, you recruit hard in a tight market, and you're not afraid to make tough calls on underperformers - even ones who hit their numbers.
• You thrive in a platform environment. You've worked in PE-backed, franchise, or multi-unit structures. You understand the balance between local autonomy and enterprise alignment. You don't fight the reporting cadence - you use it.
• You're data-driven but not data-paralyzed. You know your KPIs cold, you use them to make decisions, and you don't need a week-long analysis to act when the business tells you something is off.
• 10+ years in operations leadership, with meaningful time in home services, field services, or skilled trades
• Direct P&L ownership of $15M+ (ideally $25M+)
• Experience managing across multiple service lines or trades
• Track record of building, developing, and retaining strong teams
• Familiarity with ServiceTitan, Successware, or similar field service platforms (not required, but a plus)
• Experience in PE-backed, platform, or multi-unit environments (strongly preferred)
• What matters less:
• A specific degree - we care about what you've built, not where you went to school
• Having held the exact title of "General Manager" - if you've been a VP of Ops, Regional Director, or COO of a similar-sized business, we want to talk
• Knowing all three trades deeply - cross-trade leadership ability matters more than technical licensing
• Why This Role
• Real ownership. This isn't a middle-management seat. You run the business.
• Equity upside. Meaningful ownership stake in a growing platform - your work builds long-term wealth, not just a paycheck.
• A good business to lead. This isn't a distressed asset. It's a strong, balanced operation with room to grow.
• Platform resources. You get the backing of a well-capitalized platform - recruiting support, technology investment, M&A pipeline - without losing the feel of running your own shop.
• Greenville. One of the fastest-growing metros in the Southeast. Great quality of life, strong housing market, and a deep talent pool.

Benefits

Additional Information

General Manager - Mixed Home Services (40% HVAC / 30% Plumbing / 30% Electrical) Greenville, SC | ~$30M Revenue | PE-Backed Platform Compensation: $160-200K base + up to 50% performance bonus + meaningful equity in a growing platform About the Client This is a $30M residential home services operation running three trades under one roof - roughly 40% HVAC, 30% Plumbing, and 30% Electrical. The business is well-balanced, profitable, and part of a PE-backed platform that's investing in growth. It's not a turnaround. It's a strong operation that needs a proven leader to take it to the next level.

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