Enablement Specialist (Remote)

Responsibilities

• Experience Design for Change
• Design experience frameworks and journeys that are sequenced to the phases and emotional arc of a change initiative, integrating AI-driven adaptive learning paths that adjust to individual users needs.
• Develop audience-segmented strategies that account for varying roles, prior knowledge, and readiness levels, utilizing AI tools to deliver just-in-time content.
• Translate change management goals into AI-augmented learning/enablement interventions that address knowledge and skill gaps, including simulations and interactive AI coaching modules.
• Design for the full learning ecosystem, ensuring AI-enabled performance support is available within the flow of work to reinforce training.
• Integrated Experience Design
• Prioritize Performance in the Flow of Work: Shift away from traditional classroom or eLearning-centric models by embedding performance support, AI-augmented guidance, and actionable insights directly into the tools and platforms employees use daily.
• Facilitate Social Ecosystems: Design and curate social-based environments-such as peer-to-peer coaching networks, communities of practice, and collaborative sense-making forums-to reinforce desired mindsets and behaviors through shared experience.
• Drive Organizational Readiness: Develop strategies that treat readiness as a dynamic state, utilizing data to identify friction points and deploying targeted interventions that support employees exactly where and when they need it.
• Behavioral & Transfer Strategy
• Analyze workflows to identify where AI augmentation can reduce friction; design interventions that teach employees how to effectively prompt, interact with, and collaborate alongside AI tools.
• Apply knowledge application principles to ensure that AI-augmented tools are perceived as performance enhancers rather than technical hurdles.
• Work with managers to design their role in reinforcing AI-human collaboration, modeling desired behaviors for using AI in daily decision-making.
• Evaluation & Measurement Design
• Build multi-level evaluation frameworks that measure the impact of AI-augmented learning interventions on behavior change and organizational productivity.
• Use AI-powered analytics to identify leading indicators of adoption, such as engagement with AI tools, confidence shifts, and real-time performance improvements.
• Create feedback loops that allow learning design to be adjusted during rollout based on real-time data from

Benefits

Additional Information

The application window is expected to close on: 07/07/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Location - Must sit in the U.S (not California or New York) Meet the Team At the heart of Cisco's evolution is our ability to adapt, innovate, and thrive in an ever-changing landscape. Our People Strategy and Operations (PSO) Change & Readiness team serves as the catalyst for this agility, dedicated to ensuring that our organization remains resilient, forward-thinking, and deeply connected to our purpose. We partner closely with leaders across People & Communities to navigate complex transitions with intention and precision. Our mission is to transform organizational shifts into seamless experiences, ensuring that every initiative is executed with clarity, empathy, and a steadfast commitment to our people. By bridging the gap between strategic vision and operational reality, we empower our teams to embrace change not just as a necessity, but as a path to growth. Our approach is rooted in Cisco's Guiding Principles. We believe that successful change is a human-centric endeavor, and we prioritize transparent communication and inclusive engagement to foster alignment at every level of the organization. Whether we are driving large-scale transformations or supporting cultural pivots, our team provides the framework, tools, and strategic guidance necessary to maintain momentum while keeping our community at the center of everything we do. We are proud to champion the agility that defines Cisco, helping our organization remain a place where innovation flourishes and every team member feels supported, informed, and ready for the future.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Cisco? Share your experience