Strategic Account Manager

About the role

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! If you are an experienced sales professional who thrives in complex, multi‑stakeholder customer environments, Copeland has an opportunity for you. As a Strategic Account Manager, you will own and grow strategic customer relationships, lead complex sales cycles, and develop long‑term account strategies that drive sustained value for both the customer and Copeland.

Responsibilities

• Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.
• Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.
• Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.
• Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.
• Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.
• Maintain accurate forecasts, opportunity plans, and account strategies within CRM systems.
• Required Experience & Skills
• Eight (8) or more years of experience in B2B or technical sales roles supporting complex customer environments.
• Demonstrated success managing strategic or enterprise‑level customer accounts.
• Advanced consultative selling, opportunity management, and negotiation skills.
• Ability to engage and influence executive‑level customer stakeholders.
• Strong written, verbal, and presentation communication skills.
• Disciplined use of CRM tools to manage pipeline, forecasts, and account plans.
• Legal authorization to work in the country of employment - sponsorship will not be provided.
• Preferred Experience & Skills
• Experience selling complex, technical, or solutions‑based offerings.
• Experience leading multi‑year account strategies or enterprise‑level engagements.
• Technical background in industrial engineering, mechanical engineering, electrical engineering, or a closely related systems‑focused discipline.
• Our Commitment to Our People
• Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
• Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
• Our Commitment to Inclusion & Belonging
• At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
• Equal Opportunity Employer

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