Sr. Specialist, Media Operations

About the role

The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts. In this role, you can expect to support, own, manage, optimize and report on media campaigns for a portfolio of clients individually and as part of a broader team. Successful team members in this role will demonstrate the ability to lead ongoing and one-off media efforts for clients both individually and in strong collaboration with other team members, including mentorship opportunities. This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally.

Responsibilities

• Own media strategy and campaign planning, builds, and ongoing management of our clients' media efforts, including QA
• Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution
• Work effectively with team members to complete day-to-day tasks for both clients and internal efforts and actively seek opportunities to guide junior team members in need of assistance with tasks (internal and external)
• Collaborate with peers to receive learnings, from both internal and external sources
• Learn and act on explicit motivations/needs of both internal and external stakeholders, build baseline trust & rapport via written & verbal communication, and actively seek to understand and improve the client experience
• Execute on media platforms across Programmatic, Social, and Search channels such as, but not limited to...
• Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
• Ad Servers: Campaign Manager
• Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit
• Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360
• Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc.
• Keep up to date on Monks offerings and changes within the ad industry, and identify opportunities to enhance client services
• About You
• The essentials:
• We're looking for well-rounded team members who can demonstrate not only strong technical proficiency and professional communication skills, but also the ability to influence team members to produce skilled work and the initiative to gather relevant resources for the facilitation of client needs.
• Intermediate proficiency in at least three platforms relevant to our Media team, and conceptual understanding of the Media landscape and how platforms fit into the ecosystem
• Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
• Ad Servers: Campaign Manager
• Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit
• Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360
• Ability to identify and act on explicitly stated problems, roadblocks, and next steps
• Ability to work with and contextualize data on a regular basis, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify trends, outliers, and/or important outputs
• Ability to host 'professional grade' meetings, complete with agendas
• Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
• Strong self and social awareness skills, demonstrat

Benefits

Additional Information

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ).

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at monks? Share your experience