Service Desk, Subject Matter Expert
External
Kyndryl · Bangalore, IndiaPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Job Role Description A subject matter expert in Digital Workforce Services processes, and for their assigned areas, ensure quality delivery within defined guidelines / processes & procedures, identify process and program defects/ issues & develop recommendations, ensure process improvement & documentation, encourage learning / continuous improvement via 360-degree feedback, gain buy-in from appropriate stakeholders, and manage the implementation plans required to realize the improvements identified. to drive agile practices & projects.
Requirements
- Engineering or Non-Engineering Graduate in
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Kyndryl? Share your experience