Jr Analyst Collector
External
Evonik · D.f, MexicoFull-timeHybridToday
Accounts ReceivableBookkeepingHTMLLessSAP
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Benefits
Click on the link below to learn what our employees have to say about Evonik:https ://careers.evonik.com/en/about/meet-the-team/Overall TasksKeeping track of assigned accounts to identify outstanding debtsPlanning course of action to recover outstanding paymentsLocating and contacting debtors to inquire of their payment status.Contact customers and establish reason for past due account situation; follow up to ensure payments are received.Work with Key customers or portfolios of $20M or more.Achieve past due percentage in 3% or less.Must maintain a high level of accuracy in the above accountabilities as an integral part of accounting services.Medium interaction to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over payments.Effectively coordinates and assists in resolutions of payment discrepancies and disputes.Perform account reconciliation when it is needed.Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment, safety and health management system; Internal Procedures; and ISO 9001 and/or 14001 standards where applicable.SubtasksKeep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessaryComply with requirements when legal action is unavoidable.Maintain balances over 90 days in less than 2%Work with Customer Service Department to solve any payment discrepancy.Contact the customers (phone-email) about past due balances.Requirement ProfileBachelor's degree in Accounting, Business, or Finance preferred,Experience in SAP, accounts receivable, general accounting, or bookkeeping.Language: Intermediate to advanced level of English.Strategic Thinking: Is required to quickly digest data, address challenges and offer potential solutions. Spot patterns, trends and come up with potential resolutions.Result orientation: Recognize what results are important and identify what steps need to be taken in order to achieve them. It's important to ensure tasks are to be accomplished within the expected deadlines with accurate time management abilities.Customer focus orientation: Clearly understanding and developing empathy with internal and external customers and their demands. This explicitly involves having clear writing and oral communication skills.Team Player: Working effectively with members of the team as well as assisting in the resolution of cases. Shows commitment, competence and leads by example.Your ApplicationTo ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal . Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html .Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.Your Talent Acquisition Manager:Carla Carmona RodriguezCompany isEvonik Industries de Mexico S.A. de C.V.Health insuranceFlexible schedule
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