Management Trainee (Tuition Centre Manager)

About the role

AGrader Learning Centre is a tuition and enrichment chain with 21 outlets islandwide. We are looking for a dependable, people-oriented individual who is ready to take on operational responsibility and grow into managing a centre.

Responsibilities

• You will undergo structured onboarding before progressively taking on full ownership of your assigned branch. Your responsibilities will cover:
• Run the daily operations of your assigned branch - covering student enrolment, class scheduling, documentation, and fee collection, among others
• Address enquiries from parents on programmes, schedules, and fees accurately and professionally across walk-in, phone, and messaging platforms
• Serve as the main point of contact for teachers and HQ on centre matters
• Coordinate a small centre team of part-time staff to keep daily operations running on time and to standard
• Take ownership of an assigned business sub-role - for example, tracking student retention, coordinating teacher schedules, or managing programme rollouts
• Engage with students and parents directly and professionally at every touchpoint
• What You Will Gain
• This role gives you early, hands-on exposure to both operations and people management. Specifically, you will build:
• Practical experience running a live service operation - enrolment, scheduling, fee processing, and parent communications
• Direct people management experience coordinating a small team from early in your career
• Confidence communicating professionally across walk-in, phone, and written channels
• A defined career track toward Centre Manager - progression is performance-driven
• Who We Are Looking For
• We are looking for someone who is genuine, grounded, and good with people. Beyond qualifications, we hire for character and work ethic.
• Diploma or degree holder in any discipline - no prior experience required
• Follows through on tasks without needing to be reminded
• Communicates clearly and stays composed when handling parent concerns or operational issues
• Comfortable working directly with children and families on a daily basis
• Takes initiative to fix problems rather than waiting to be directed
• At ease taking the lead - able to guide and coordinate a small team with confidence and maturity
• What You Can Expect
• We offer a working environment built on trust, stability, and genuine development opportunities.
• A close-knit team that works hard, communicates openly, and supports each other
• Real autonomy - you will be trusted to manage your responsibilities without being micromanaged
• Meaningful work that directly impacts the learning experience of students and the confidence of their families
• Genuine career growth within an expanding organisation, with increasing responsibility as you demonstrate readiness
• Medical benefits and leave entitlements in accordance with the Employment Act; full details shared at offer stage
• Working Hours
• This is a full-time position of 41 hours per week. At least one weekend day per week is required as centre peak hours fall on weekends. Exact schedule confirmed at interview.
• Branch Assignment: Marine Parade
• Click Apply Now and attach your resume. Shortlisted candidates will be contacted within 5 working days.

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