Practice/Program Manager II

About the role

The Practice Manager II facilitates teamwork and department pride by advocating for an environment that promotes high patient care standards and implements processes to ensure customer satisfaction. The Practice Manager II has the authority, accountability, and responsibility for the management of clerical and clinical staff. Areas of responsibility will include personnel management, staff development and positive customer relations. Demonstrates sound judgment and appropriate decision-making abilities. Thoroughly understands and monitors financial performance of the unit/department. Education & Experience: 3 years managerial experience in an outpatient medical, multi-provider, ambulatory or behavioral health clinic; OR 1 year experience in a medical or behavioral health billing service AND at least 3 years managerial experience AND a working, up-to-date knowledge of general office procedures and general business accounting OR Bachelor's degree in management, business or healthcare administration AND 3 years of supervisory experience OR Master's Degree in Mental Health, Counseling, or related degree AND 3 years managerial experience AND a working, up-to-date knowledge of general office procedures and general business accounting OR Master's Degree in Healthcare Administration. Epic experience preferred. People management skills preferred. Certification/Licensure: Maintain BLS as defined in area of practice. Hours: Monday to Friday: 8:00am to 5:00pm Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status , genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Benefits

Additional Information

Location: Prosper Medical Office Building Department: Admin Specialty Clinic Shift: First Shift (United States of America) Standard Weekly Hours: 40

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