Operation Assistant

Responsibilities

• Perform audit checks on consent forms to ensure completeness, accuracy, and compliance with regulatory requirements
• Identify discrepancies, missing information, or non-compliant submissions and escalate or resolve issues promptly
• Ensure all tasks are completed within stipulated turnaround times (SLAs) for assigned segments
• Manage high volumes of work efficiently while maintaining strong attention to detail and quality
• Collaborate with internal teams to address queries and resolve documentation issues
• Maintain accurate records and tracking of audit outcomes and compliance checks
• Support process improvements by identifying inefficiencies and suggesting enhancements
• Ensure adherence to internal policies, procedures, and compliance standards
• Demonstrate strong organizational, time management, and analytical skills in daily operations

Additional Information

As a member of our Credit Bureau Operation Team, the candidate will be tasked to fulfil services and processes related to the We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows. What you'll need to bring to the team - Minimum 2 - 3 years of working experience in Singapore. - Proficient with numbers and basic knowledge in Microsoft Excel. - Meticulous and prudent in data process management. - Experience in operations and process improvement. - Strong problem-solving skills as demonstrated in prior profession. - Proven ability to excel both independently and as part of a team. - Proficient communication skills to articulate issues and solutions to stakeholders (internal and external). - Strong and proven organizational skills. - Highly motivated self-starter who can work in a fast-paced ever-changing environment. - Familiarity with Singapore business landscape is preferred - Diploma/Degree in Business Administration, Finance, Accounting or IT preferred.

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