Food & Beverage Supervisor

Responsibilities

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency.
• Monitor service quality, food presentation, and guest satisfaction to uphold high standards.
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Assist with planning and managing special events, banquets, and private functions.
• Greet guests, address inquiries, and resolve complaints promptly and professionally.
• Gather and analyze guest feedback to suggest improvements and enhance experiences.
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads.
• Conduct pre-shift meetings to communicate priorities, updates, and promotions.
• Support recruitment, onboarding, and training of new team members.
• Provide ongoing coaching and feedback to maintain service excellence.
• Monitor inventory and stock levels, coordinating purchases to meet operational needs.
• Track sales, control waste, and implement portion control to optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations across all operations.
• Other duties as assigned.
• Your Experience Includes:
• Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferred.
• Thorough understanding of food and beverage techniques, service standards, and sanitation regulations.
• Strong organizational, communication, and leadership skills with the ability to motivate teams.
• Proficient in Microsoft Office and familiar with POS systems and basic financial reporting.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Skilled in working efficiently in fast-paced environments while maintaining attention to detail.
• Flexible availability to work weekends, holidays, and varied shifts as needed.
• High School Diploma or equivalent preferred.
• Who You'll Supervise:
• Servers
• Buspersons
• Food Runners
• Bartenders

Requirements

• Lead and motivate a diverse team to ensure smooth operations.
• Focus on delivering exceptional guest experiences and resolving issues promptly.
• Maintain high standards in service, presentation, and operations.
• Communicate effectively with staff and guests to ensure clarity and satisfaction.
• Adapt quickly and solve problems in a fast-paced environment.
• Passionate about hospitality and thrive in a fast-paced, team-driven environment

Benefits

Additional Information

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

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