Data Center Physical Security Manager, DC Security Amer-Southwest

About the role

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS

Additional Information

AWS is seeking an exceptional Data Center Security Manager with a proven track record of assessing and improving security programs, strong project management experience, comprehensive security program knowledge, and deep expertise in resolving difficult security problems in ambiguous environments. As a Data Center Security Manager at AWS, you will be the primary point of contact for physical security posture across your assigned availability zones, sites, or campuses. You will assess and improve existing security programs - including in areas where security tasks, strategy, and priorities may not yet be defined. You will resolve difficult security problems in the absence of SOPs, contribute to developing strategic goals for your cluster, and deliver security operations projects at the cluster level or lead a security project team. You must be able to operate with limited guidance, adapt operational plans to difficult and changing security scenarios, make trade-offs between time, quality, and resources, and communicate clearly and compellingly across an increasing diversity of locales, roles, and functions. Key job responsibilities Assessing and improving existing security programs across assigned availability zones, sites, or campuses, including where strategy and priorities may not be defined Resolving difficult security problems in the absence of SOPs and adapting operational plans to changing security scenarios Contributing to developing strategic goals for the cluster, with work that may have regional impact Delivering security ops projects at the cluster level or leading a security project team Ensuring security program compliance with AWS security policies and procedures Assessing vendor compliance, defining security success metrics, and requesting corrective actions from vendor management teams Contributing to risk and security management by making difficult trade-off decisions and providing recommendations Creating, optimizing, and eliminating SOPs to ensure processes remain relevant and align with team strategy Providing support for investigative actions in collaboration with HR, Legal, global security team, and law enforcement agencies Participating in business continuity/resilience planning, development, and deployment Owning COEs, including writing action items and resolving them Delivering QBR inputs and participating in writing PR/FAQs and other narratives (1-pagers, 6-pagers) Partnering with peers and internal teams to develop solutions that help the AZ/campus/cluster meet objectives Communicating proactive measures that reduce security misses and identify issues early; creating mitigation plans when problems arise Recruiting, interviewing, and beginning to mentor A day in the life As a Data Center Security Manager, you will start your day reviewing overnight security operations reports and incident summaries, ensuring continuity across your assigned availability zones, sites, or campuses. You'll connect with your team to prioritize tasks, address emerging concerns, and align on critical deliverables. Your mornings typically involve a mix of strategic planning and hands-on execution. You might spend time developing security program enhancements where strategy and priorities aren't yet defined, conducting site walkthroughs to assess physical security controls, or collaborating with cross-functional partners - including Facilities, IT Operations, and Regional Leadership - to address security gaps or implement new protective measures. You'll manage multiple concurrent projects at the cluster level while continuously triaging priorities and making trade-offs between time, quality, and resources. Afternoons often focus on stakeholder engagement and program management. You'll meet with internal customers to understand their security requirements, brief leadership on program status and risk posture, and assess vendor compliance - requesting corrective actions when necessary. You may contribute to QBR inputs, write PR/FAQs and narratives, or develop solutions to difficult security challenges that require creative problem-solving in the absence of established procedures. Throughout the day, you'll balance independent decision-making with collaborative problem-solving, adapting operational plans to changing security scenarios. You'll optimize existing SOPs, eliminate low-value processes, and create mitigation plans when problems arise. You'll also dedicate time to mentoring, recruiting, and driving continuous improvement across your security programs. Your day concludes with planning for the next day's priorities, documenting progress on key projects, and ensuring your team has clear guidance. In this role, no two days are exactly alike - you must be comfortable with ambiguity, difficult trade-off decisions, and delivering exceptional security services with limited guidance.

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