Admissions Utilization Management Coordinator, Crisis
External
Monarch · Concord, NCPart-timeOn-site2w ago
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Responsibilities
- Serves as the initial point of contact for all individuals in the community interested in Monarch's Crisis Services. Effectively communicate with referral sources.
- Enter screening and referral information in the electronic health record system.
- Generate initial referral information about the youth and facilitate completion of supporting documentation. Present summary to the Interdisciplinary team for determination decision. Follow up with referral source on outcome of determination decision.
- Attend and actively participate in meetings and training as required. Complete documentation in EHR as required. Maintain current licensure and certification in all agencies, state, and federal training requirements.
- Completes record audits for adherence to Service Definitions, UM Guidelines, DHSR and Accrediting bodies.
- Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
- Demonstrate knowledge of emergency procedures and assist in crisis situations.
- Participate in on call and afterhours coverage, including weekends and holidays as needed.
- Complete all other relevant responsibilities as assigned by the supervisor.
- Driving and travel may be required.
- Make a Difference in Someone's Life!
- You Belong at Monarch
- Monarch is an Equal Opportunity Employer
- Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Benefits
Our benefits include generous PTO, full health coverage, retirement and flexible spending plans, employee support resources, virtual care, student loan forgiveness, and exclusive discounts.Additional Details:A Qualified Professional (10A NCAC 27G .0104) must have one of the following:Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience requiredBachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience requiredMaster degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience requiredHealth insuranceVision insurancePaid time offFlexible schedule
Additional Information
Department: BH - Qualified Professional Scheduled Weekly Hours: 24 Schedule : Tuesday & Friday (8:00pm-8:00am) **Anticipated Start Date 7/27/2026** Starting Pay: $22.00 Education We're Looking for: Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Looking For: Qualified Professional (QP) - Monarch-DSM Experience We're Looking For: Experience working with children/adolescents with a mental health diagnosis and/or substance use disorder | 2-4 years (Dependent Upon Education - see Job Description) | Required
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