Client Engagement Specialist / Admission Specialist - Central Standard Time (CST) Hours
External
Thriving Center Of Psychology · New York, NYPrepare for this interview
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Requirements
- At least 2 years of experience in customer service, sales, or client-facing roles, preferably in the healthcare or mental health field.
- Proficient in CRM software and MS Office; tech-savvy with the ability to learn new tools quickly.
- Strong interpersonal and communication skills.
- Strong computer skills required
- Empathetic and compassionate understanding of mental health challenges.
- Excellent organizational skills and the ability to handle multiple tasks simultaneously.
- Bachelor's degree in Psychology, Social Work, or related field preferred.
- Experience verifying insurance benefits preferred.
Additional Information
About Thriving Center of Psychology: At Thriving Center of Psychology, we are committed to providing exceptional mental health services tailored to the unique needs of our clients. Our practice is known for its innovative approach to mental health care, integrating the latest research with compassionate, personalized therapy. We are looking to expand our team with passionate individuals who are dedicated to making a positive impact in the lives of those seeking psychological support. Position Overview: The Client Relations Specialist will play a vital role in the initial engagement and intake process for new clients. This position is responsible for managing incoming leads from various sources, understanding client needs, matching them with the ideal therapist, and ensuring a smooth transition to our support staff once the client begins their therapeutic journey. Must reside in one of the following states: AZ, CT, FL, IL, IN, NJ, NY, NC, OH, OR, PA, TX, or WA.
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