Analyst, Business Product

About the role

The Analyst II, Business Product is responsible for driving end-to-end business and product analysis to solve complex challenges across healthcare revenue cycle operations. This role partners closely with stakeholders to translate business needs into scalable solutions, ensuring measurable impact on product performance, financial outcomes, and customer experience. The ideal candidate brings healthcare domain expertise, analytical rigor, and project execution capability, with the ability to influence decisions, lead initiatives, and deliver results in a fast-paced, matrixed environment.

Responsibilities

• Conduct user interviews, define use cases, and document user journeys and pain points.
• Gather, validate, and translate business and system requirements into actionable deliverables.
• Define problems, evaluate solutions, and provide recommendations.
• Analyze revenue cycle workflows to improve claim acceptance and reimbursement timelines.
• Support data-driven decision making through trend and performance analysis.
• Communicate insights, risks, and recommendations to stakeholders at all levels.
• Identify and implement process improvements to drive efficiency and scalability.
• What Success Looks Like
• Delivers product enhancements that improve business outcomes
• Drives measurable improvements in revenue cycle performance
• Builds strong stakeholder trust
• Identifies and implements meaningful process improvements
• Demonstrates ownership and accountability
• Core Competencies
• Advanced analytical thinking and problem-solving
• Healthcare revenue cycle knowledge
• Strong communication and stakeholder management
• Attention to detail and strong documentation discipline
• Ability to manage multiple priorities
• Compliance awareness (HIPAA, PHI)
• Cross-functional collaboration

Requirements

• Required:
• Bachelor's degree or equivalent experience
• 2-5+ years in business or product analysis
• Experience gathering and documenting requirements
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
• Preferred:
• Healthcare revenue cycle experience
• Project leadership experience
• Experience with Jira, Confluence, Visio, or similar tools
• Customer-facing or client solution experience
• This position pays between $78,875 - $94,650,000 based on experience
• #LI-LP1
• #LI-Remote
• Join an award-winning company
• Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024
• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values
• Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• G

Benefits

Additional Information

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

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