Patient Service Associate - EmUrgentCare - Niskayuna

Requirements

• No experience required.
• Excellent customer service skills preferred
• Experience using an electronic health record and Microsoft Office a plus!
• Competitive Benefits and Perks:
• Paid hands-on training
• Opportunities for growth within the Albany Medical Center family
• Medical Coverage (Highmark), Dental and Vision plans available
• Located on main public transportation lines
• Paid Time Off
• Tuition Reimbursement
• AMC Pension Plan and 403B Retirement
• About Albany Med
• Best of the Capital Region
• Albany Med is at its best when our community needs us most. We've been voted Best Hospital in the Times Union's annual readers' poll for two consecutive years.
• For more information about Albany Med, visit our website at amc.edu and interact with us on LinkedIn, Facebook, Instagram, and YouTube.
• Thank you for your interest in Albany Med Health System!
• Albany Med Health System is an equal opportunity employer.

Benefits

Additional Information

Department/Unit: EmUrgent Care - Schenectady Work Shift: Day (United States of America) Salary Range: Patient Service Associate - EmUrgentCare, Niskayuna Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Patient Service Associate. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (36 hours/week) structured as three, convenient, 12-hour shifts. This is an onsite position at our Niskayuna location, with some reimbursable travel required. Primary Job Responsibilities: Assist all patients that report to the front desk Greet patients in a prompt, courteous and professional manner Interact with a diverse patient population Utilize the electronic medical record to maintain patient records via scanning or registration Attend appointments, collect copayments, and other necessary information at time of check-in Schedule follow up appointments and referrals as needed (check out) Answer incoming phone calls and direct appropriately to team members Education High school diploma or equivalent required.

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