Payments Product intern

About the role

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments. As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With: We are looking for a Payments Product Intern to join our team and gain hands-on experience in building and improving products that impact our customers. This internship offers an opportunity to collaborate with cross-functional teams, define product strategies, and contribute to the product development lifecycle. If you're passionate about technology, problem-solving, and customer experience, this role is for you!

Responsibilities

• Support the Product team in day-to-day activities with stakeholder groups (squads, sales, engineering, marketing, and partners) to address product-related issues and concerns
• Support Product Managers in delivering payments initiatives (debit, digital payments, or network-related features)
• Provide general support to the product roadmap, defining requirements, conducting product research, and assisting in squads to deliver corporate objectives
• Assist with general product programs and initiatives, including participation in squad activities (sprints), documenting requirements, and contributing to the product roadmap
• Conduct market research and analyze user feedback to identify opportunities for product improvements.
• Collaborate with engineering, design, and marketing teams to support product launches
• Participate in user testing, gather insights, and make recommendations for UX/UI improvements
• Research, analyze, and maintain information systems in support of the product roadmap using tools like Jira, Figma, and other product tools
• Assist in gathering, documenting, and structuring business requirements from internal and external stakeholders
• Conduct basic analysis of payment transaction data, user behaviour, and merchant/category trends
• Support product economics / pricing analysis, including reviewing cost, revenue, interchange, and unit economics impacts of product or feature decisions
• Prepare materials for stakeholder meetings, including presentations, briefing notes, and status updates
• Track project actions, dependencies, and timelines across cross-functional teams
• Participate in meetings and capture key decisions, actions, and follow-ups
• Support end-to-end product documentation (flows, requirements, process maps, and journeys)
• Support market and competitor research in payments, fintech, or digital commerce
• Assist in testing, validation, or documentation of new features or pilot programs
• Coordinate light cross-functional activities across Product, Technology, Legal, Risk, and Operations
• What You Bring:
• Currently enrolled in a Bachelor's (Business, Finance, Economics, Engineering, or related field)
• Strong analytical skills with proficiency in Excel and ability to interpret data
• Strong written communication skills with ability to synthesize complex information clearly and concisely
• High attention to detail and strong organizational skills
• Ability to manage multiple tasks in a fast-paced, cross-functional environment
• Strong collaboration and stakeholder engagement skills
• Proficiency in PowerPoin t
• Exposure to payments, banking, fintech, or financial services (coursework, co-op, or internship experience)
• Basic understanding of payments concepts (e.g., authorization, clearing & settlement, tokenization, interchange)
• Experience building presentations in PowerPoint for executive audiences
• Familiarity with SQL or data visualization tools (e.g., Tableau, Power BI)
• Interest in product management or financial services as a career path
• What We're Offering:
• The hourly pay range for this position is $2 3 to $2 5 , and the internship term runs from September to December 2026 . The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:
• Flexible hybrid work model with monthly intern socials for better work-life balance
• Convenient downtown Toronto office located minutes away from Union Station
• Interac learning bootcamp designed to help you hit the ground running
• Why Join Us?
• At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you're joining a purpose-driven organization that's shaping the

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