Learner Progress Manager- 12 Month Fixed Term Contract

About the role

Learner Progress Manager- 12 month fixed term contract (initially 12 months, with potential to extend) Location: Primarily remote, with occasional in-person support required for in-person training on Generation learning programmes. Salary: €37,431 per annum Contract: Full Time: 40 hours a week (9:00 AM to 6:00 PM with 1 hour unpaid lunch break) Dates: 1st July 2026 - 30th June 2027 (initially, with potential to extend) We offer flexibility to employees to balance their commitments, including medical appointments, parental or caregiving responsibilities, and personal goals. Informal enquiries for this position can be sent to Matt Lucid (Head of Learner Progress) at matt.lucid@generation.org. ABOUT THE ROLE We're looking for a Learner Progress Manager to join our Learning Team on a fixed-term contract. This is a fast-paced, high-impact role at the heart of what Generation does: ensuring that our learners achieve the expected outcomes and career readiness on their programmes through high quality support. The Learner Progress Manager's north star is career readiness. That means your success is measured not just by how well learners navigate the bootcamp, but by whether they complete it with the skills they need to secure and sustain a role in their target profession. Learner Support plays a key role in ensuring learners develop the employability skills, soft and transversal skills, and professional behaviours that make them truly job-ready and the Learner Progress Manager is responsible for ensuring learners with a variety of barriers to employment can achieve the expected outcomes on programme, and successfully transition into meaningful careers. You will be passionate about our mission, bring a strong toolkit for supporting learners with barriers to employment, and have the composure and judgement to support learners through complex situations. At Generation, Learner Progress Managers work closely alongside Instructors and the Inclusion team, together forming the core delivery teams who spend the most time with learners day to day during the bootcamp. These teams sit within the wider Learning Function, alongside curriculum, operations and data colleagues, all working toward the same goal: ensuring every learner completes the bootcamp career-ready, with the mindset and skills to apply for jobs and move into sustained employment. As a Learner Progress Manager, you will be the primary point of contact and support for learners in your assigned cohorts throughout their bootcamp journey. ABOUT GENERATION Generation is a charity with the vision of a meaningful career for every person. Our aim is to support people facing significant and multiple barriers to employment into life-changing careers they otherwise could not access. We achieve this with a unique methodology of profession-specific skills bootcamp training, focussed on in-demand careers (specifically in the tech, healthcare and green sectors), with extensive, ongoing pastoral support and matchmaking to employer partners. Generation launched globally in 2015, and has grown quickly to become the world's largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions. Since launching in the UK in 2019 have now trained more than 3500 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >800 employers. We have secured transformative corporate funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, Blackrock, and many more. We are also the leading charity delivering under contracts from the Department for Education's Skills Bootcamp strand. This has driven our scale to new programmes, regions and beneficiary groups. By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative. Find out more at https://uk.generation.org/ And you can hear more about our impact from our learners and beneficiaries themselves https://www.youtube.com/@GenerationUK-I/videos And you can also learn more about our culture, directly from our incredible people on our website: https://uk.generation.org/work-with-us/ Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practice. We carry out employment and right-to-work checks, and request a declaration of any criminal convictions from all staff as part of our recruitment process. RESPONSIBILITIES Learner support Build warm, supportive and professional relationships with learners in assign

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