Specialist, Carrier Operations

Requirements

• Relationship-building skills & Active listening
• Effective verbal and written communication skills
• Strong organizational skills, attention to detail
• Problem solving, issue resolution skills, proactive diligence.
• Ability to work independently and as part of a team
• Competencies
• Adaptability, multi-tasking skills, sense of urgency
• Efficient communication - persuasiveness, assertiveness, and confidence
• Persistence and resilience
• Customer Centric
• Accountability, integrity, honesty
• Ability to build strong relationships and be a team player
• RXO is an Equal Opportunity Employer. Please view EEO posters provided by OFCCP here.
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Benefits

Additional Information

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods seamlessly across North America, Europe, Asia, and beyond-creating smarter, more sustainable supply chains for a global economy. The company is globally headquartered in Charlotte, N.C. regionally headquartered in Amsterdam, NL. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube. Compensation for this role is 65000 PLN - 70000 PLN Part of what makes RXO an amazing place to work is that there is opportunity to further your career every single day. You are currently writing one chapter of your RXO Story-check out the job description below to identify if a role in this department could be the right next step in your career. Where will your RXO Story take you? Position Type: Full-Time Hours of Work: 40 hrs / week Working Shift: Mon-Fri Working Hrs: 14:00 - 22:00 How You'll have an Impact: Specialist, Carrier Operations works in partnership with or under the guidance of a specific experienced Carrier Sales Rep/Team within North America to assist with operations tied to the coverage of freight, carrier lead generation, and other tasks that help support the growth and efficiency of our NA Carrier Network. The job of a this position is to assist the NA Carrier Sales team in helping to manage new and existing carrier relationships, perform daily operational tasks such as tracking and incident resolution, and expand RXO digital footprint within our network of carriers. A Specialist, Carrier Operations, should thrive in an operational role, be proactive and proficient at problem solving, practice effective communication skills, and display a positive attitude at work. Essential Functions: Support North America Carrier Sales Reps/Teams in supporting the growth of existing carriers' book of business through the assistance of core daily operations such as tracking, incident resolution, and beyond. Assist with call-in lines for load updates/escalations. Assist with dispatching carriers and tracking freight for your Sales Rep/Team to ensure on-time PU and DEL and communicate all updates or delays. Update and resolve incidents when possible and escalate any compliance issues. Assist in making sure receipts, invoices, and PODs are submitted in a timely manner or uploaded on RXO Connect or Freight Optimizer Effectively communicate with internal and external contacts in a professional manner Essential Competencies:

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