Night Auditor

About the role

Providing exceptional customer service by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful. Assist with the running the night audit process including correctly posting all hotel's revenue for the day, accurately identifying discrepancies and producing a complete night audit report thoroughly and accurately Ensuring all the duties are completed Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations Maintaining procedures in relation to credit and cash transactions and accounting documentation. Have experience with high volume and preferably luxury service Have strong communication skills. Have the availability & flexibility to work shifts across Monday to Sunday including public holidays; Hold a full and open driver's license You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements Have experience in Opera, Microsoft word and outlook Have experience in similar role within the hospitality / hotel industry Should you join our team, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide. Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. Benefits Your Way: Access to Accor team benefits, including global discount's on accommodation and food & beverage. A supportive and collaborative work environment. The opportunity to grow and progress your career with Australia's largest hospitality employer - Accor Accor has a strong focus on ensuring all of its people feel welcome and feel valued. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS. Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.

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