Housekeeping Attendant

Responsibilities

• Room Maintenance:
• Clean and tidy guest rooms, including makingbeds, changing linens, and replenishing amenities.
• Ensure all surfaces, furniture, and fixtures aredusted and sanitized.
• Public Areas:
• Clean and maintain the cleanliness of publicareas, such as lobbies, corridors, and restrooms.
• Vacuum, sweep, and mop floors as needed.
• Stock Replenishment:
• Ensure that all necessary supplies, such astowels, toiletries, and linens, are well-stocked in guest rooms.
• Report any shortages or defects in supplies tothe Housekeeping Supervisor.
• Laundry Coverage:
• Cover laundry duty, including the meticulouscollection and delivery of guest laundry.
• Conduct a thorough count of soiled linen andensure the efficient distribution of freshly cleaned linen to uphold thehighest standards of guest satisfaction.
• Guest Interaction:
• Interact with guests in a courteous andprofessional manner when encountered.
• Respond promptly to guest requests foradditional items or services.
• Equipment Maintenance:
• Properly use and maintain housekeepingequipment, including vacuum cleaners and cleaning tools.
• Report any malfunctioning equipment to themaintenance department.
• Defect Identification:
• Identify and report any defects, damages, ormaintenance issues in guest rooms or public areas.
• Report any lost and found items to theHousekeeping Supervisor.
• Security and Confidentiality:
• Adhere to security and confidentiality policieswhen entering guest rooms or handling personal belongings.
• Respect guest privacy and confidentiality.
• Safety Compliance:
• Follow safety procedures and guidelines toensure a safe working environment.
• Report any safety hazards or concerns to theHousekeeping Supervisor.
• Shift Reporting:
• Provide shift reports to the HousekeepingSupervisor, highlighting completed tasks and any outstanding issues.
• Team Collaboration:
• Collaborate with other housekeeping staff anddepartments to ensure a coordinated and efficient workflow.
• Qualifications and Requirements:
• No experience required but previous experiencein housekeeping or a similar role is advantageous.
• Physical fitness and stamina to perform manualtasks and stand for extended periods.
• Attention to detail and a strong work ethic.
• Ability to work independently and as part of ateam.
• Excellent time management and organizationalskills.
• Understanding of safety and hygiene standards.
• Good communication skills.
• Flexibility to work in shifts, including weekends and holidays.
• Able to start work immediately or short notice will be an advantage
• Full Time / Permanent / 5 working days / Up to 3 shift work (1st Shift starting at 0830hrs and 3rd Shift ending at 2200hrs) / weekends and PH / meals, shift allowance / Incentive

Additional Information

Position Summary:The Housekeeping Attendant plays a crucial role in maintaining cleanliness,hygiene, and overall tidiness in guest rooms and public areas of the hotel.

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