Senior Director, GSOC Practice

About the role

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its AI-powered Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Learn more at ontic.ai or follow us on LinkedIn .

Responsibilities

• Accelerate Strategic Sales
• Partner with Sales and Go-To-Market teams to support strategic enterprise opportunities by bringing deep GSOC domain expertise and operational credibility to the sales process.
• Act as a consultative subject matter expert to prospective clients - translating complex operational challenges (intelligence intake, alarm management, crisis response, investigations handoff, executive reporting) into scalable solutions powered by Ontic.
• Help clients envision the transformation from siloed tools and manual processes to a unified, intelligence-led GSOC model.
• Provide real-world examples of global GSOC design, staffing models, SOP development, KPIs, and technology consolidation strategies.
• Support expansion opportunities by advising current clients on advancing from basic use cases to fully integrated, enterprise-wide operational maturity.
• Drive Customer Retention and Expansion
• Work closely with Client Success and Sales leaders to proactively support key accounts with advisory workshops, maturity assessments, and strategic refresh sessions.
• Offer best-practice consulting on topics such as:
• 24/7 operational models
• Analyst tiering and escalation frameworks
• Metrics and executive dashboards
• Crisis and incident command integration
• Intelligence-to-operations workflows
• Help clients articulate and demonstrate the business value of their GSOC to executive leadership.
• Identify adjacent use cases (workplace violence prevention, insider risk, threat monitoring, executive protection) that naturally expand Ontic's footprint.
• Strengthen client "stickiness" by aligning Ontic to measurable outcomes: faster threat detection, reduced response times, improved cross-functional coordination, and increased executive visibility.
• Elevate Market Credibility & Industry Leadership
• Serve as a public-facing authority on modern GSOC strategy and cyber-physical convergence.
• Represent Ontic at industry conferences, executive roundtables, webinars, and analyst briefings.
• Contribute to thought leadership on topics like intelligence-led GSOCs, platform strategy, AI-driven security operations, technology tools, security convergence, and operational effectiveness.
• Design & Evangelize Modern GSOC Programs
• Develop and codify a programmatic framework for building and scaling high-performing GSOCs within complex global enterprises.
• Advise clients on:
• Centralized vs. regionalized GSOC models
• Multi-site operations across global time zones
• Governance, risk, and compliance integration
• Vendor consolidation strategies
• Technology stack rationalization
• Guide clients through change management efforts required to modernize legacy operations.
• Help organizations mature from reactive monitoring centers to proactive, intelligence-driven security hubs.
• Influence the Product Roadmap
• Leverage hands-on experience with critical GSOC tools, including:
• Case management platforms
• Threat intelligence platforms
• PSIM systems
• Access control and video management systems (VMS)
• Incident management and notification tools
• GRC platforms
• Data visualization and executive reporting tools
• Provide structured feedback to Ontic's product teams on workflow design, automation, scale-readiness, integrations, and analyst usability.

Requirements

• Ontic is seeking a dynamic and highly respected Senior Director, GSOC Practice Leader to shape and scale modern Global Security Operations Center (GSOC) programs across enterprise and public sector organizations.

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